“After gaining a thorough understanding of our business problems, Ignite Excellence developed a tailored program to address our requirements. Our primary objectives were to provide a training program that would help our sales team confidently communicate a significant shift in our business model and deal with any objectives that may be encountered… We have enjoyed favourable Q1 results and believe that the investment we made in Ignite Excellence’s training program has had a positive influence. I would recommend this program to any organization that wants to invest in their internal teams and see measurable results.”

“Once again I have to say how great the program was - in all honesty, I've taken a lot of training programs over the years in Sales training, Negotiation, Project Management etc... and this was one, I can truly say, will make a difference! Your facilitation was great.”
~ Laurie Loucas, Account Manager - Globe & Mail

"I attended one of the public courses with participants from a wide variety of sectors. Even with the diversity in the crowd, the instructor was able to bring ideas specific to each sector to the fore for every attendee. The course provides valuable information which I was able to utilize immediately in meetings with clients to gain an understanding of my clients needs. As a result of the skills learned in the course, I was able to win a contract, sole sourced, with a client that was ready to send out the project for an open competition. My level of confidence in meeting with clients has increased significantly as a result of the skills learned in Perception Selling."
~ Leon Botham - Golder Associates

"If there's one thing I've learned in the past 3 months is stop talking and start listening! Suzanne's program has provided me with the fundamental tools that I needed to find my own interviewing style. I can now ask very broad questions to elicit an individual's response on their personal or imposed values for a specific problem or need. I've noticed a marked increase in the number of sales opportunities and I now feel advisors value the time spent conversing. I have truly taken my consulting skills to the next level."
~ Tim Holley - RBC Asset Management

"The training on perceptual selling at Ignite Excellence was a powerful experience for me in two ways. The concepts, theory and tools demonstrated in the program tied very closely with prior management, sales and communications courses. In particular the Ignite Excellence program provided plenty of useable tools and methods for improving ones behaviours. The second nugget of gold was the coaching and video work designed to develop and demonstrate management of communication styles. The coaching showed first-hand the importance of drilling down to powerful buying influencers which lie beyond the quantitative issues. In this course 'seeing is believing' and you see it all in living colour with Ignite Excellence."
~ Robin Bentley - COM DEV Ltd

"Some people say you have to be born with sales ability, and others feel it is skill that can be learned. Regardless of which belief you hold, Ignite Excellence's training programs help any sales professional or organization move beyond traditional needs based selling, and perfect their innate ability to influence prospects and customers by understanding their life experiences and what they truly value."
~ Lee Raito - RBC Asset Management

"Perception Selling introduced me to a unique and practical approach to the selling process; one that has proven effective in practice. Suzanne Stevens was effective at communicating the concepts and differentiated herself through her diligent preparation and understanding of our business, her ability to respond quickly and perceptively to complex scenarios, and her personable interaction with all participants at the level they required."
~ Philip Wright, Marketing Director - CanDeal

"Very relevant to my business - values approach works well with my practice. You challenged me to grow outside of my comfort zone in practice."
~ Ernest Horvath, Regional Sales Manager - RBC Asset Management

"We had perception selling training last week and it was excellent. Giles is incredible and honestly one of the best training sessions I have ever participated in. I have been in sales for 20+ years thus means I have sat though many sales training from Solution Selling to strategic selling and your program is hands down, awesome. I have learned procedures I would not have thought to implement in the past and truly feel it will help me do my job better and be more successful. Thanks again and you should hold on to Giles he is the best!"
~ Kristen Gregory, Account Executive - RWD Technologies

"This course was extremely useful for both me and my team. The concepts were very practical and understandable. The instructors had obviously done their homework and used relevant examples for our business. They were energetic and got us excited about the materials. They got everyone engaged and we've had excellent feedback from the team."
~ Sheila Hamilton - The Osborne Group