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Suzanne F. Stevens Explains the Negotiation Excellence Program

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Planning and executing negotiations to achieve favourable results.

The Negotiation Excellence Program is a business negotiation course that focuses on using the fundamentals of communications to create favourable business results. Individuals can often avoid negotiating if they have done their due diligence prior to negotiating the contract. However, if negotiations need to occur, it is important to ensure that, when in a sales situation, all issues are discussed and the Sales Consultant doesn’t fall victim to every issue of the negotiation.

Participants discuss the importance of a relationship in a negotiation setting. Various negotiation philosophies are discussed and explained, as are the different behaviour patterns that can accompany them. Participants learn about the role of each negotiation method and how to apply it to planning and negotiation.

Negotiation skills training is equally as effective for one-on-one negotiation as it is for major contracts. Participants will leave with the confidence and knowledge to control the negotiation process and continue to build business relationships.

Note: Refresher Program recommended. Also available in a two to four hour session.

Key Learning Outcomes:
Participants will have the skills to:

  • Utilize a planning tool to foster higher quality conclusions to negotiations
  • Be flexible in dealing cooperatively and competitively with clients
  • Execute on the plan by creating different impressions based on the specific objectives
  • Influence throughout the negotiation process
  • Participants will also develop awareness to get to their individual next level of effectiveness

Who should attend?

  • Sales Representatives
  • Executives
  • Consultants
  • Anyone involved in negotiating business contracts

Recommended Session: Ignite a Win/Not Lose Business Relationship

 

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Contact us for more information at (416) 969-2850.