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Published on workopolis.com - October 1, 2008
According to Suzanne Stevens, President and Founder of Ignite Excellence, a company that specializes in influential verbal and kinetic communications, “communication is what makes the world go round.” And this belief holds true in the small worlds of companies. Clear internal communication amongst staff and effective external communication with current or potential clients is vital in the work world as it leads to mutual understanding, productivity, achievement of goals and hence, to business success. Conversely, poor or unclear communication can lead to delays, misunderstandings, re-work and ultimately a business that is not thriving.
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