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Winning Business: Are Relationships Enough?

Published in Financial Planning, an Advertising Feature of the North Bay Nugget - February 13, 2010

For years, we have been told that "building the relationship" is fundamental to winning business. However, we have all lost business even though the relationship was excellent. Although important, simply establishing a relationship is not enough.

Mirror, Mirror on the Wall - Sales and Business Strategies You Can See - Jan 2010

Ignite Conversations is Ignite Excellence's newsletter
published February 2 2010

In This Issue:
FEATURE ARTICLE: Mirror, Mirror on the Wall - Sales and Business Strategies You Can See
DEAR SUZANNE: Phone Meetings with Multiple Individuals
IGNITE INSIGHT: Order in the Court! Making your Sale Presentations Persuasive

The More Eye Contact, The Better

Published in Metro News - Ottawa, December 23, 2009

Eye contact is a powerful tool that is often underestimated. Used effectively, it signals to people that they are important and that you are interested in communicating specifically with them.

Villain to Victor: Victorious Presentation Techniques

Published in Consulting Engineers of Ontario Newsletter - December 2009

Recently I attended a finance conference where The Honourable John Wilkinson, Ontario Minister of Revenue, was the guest speaker. You could hear the murmur of the audience as he approached the stage. The new 13 per cent HST tax, which he is moving forward, is unpopular amongst financial advisors and many of Ontario's citizens.

Do You Like Me?

Published in The West End Times - January 9, 2010

Everyone has asked themselves this question at one time or another. It has been shown that people tend to buy from people they like, people they want to be liked by, or people who look like they should be doing what they are doing.The reality is people like people like themselves.

Villain to Victor - Victorious Presentation Techniques - Dec 2009

Ignite Conversations is Ignite Excellence's newsletter
published December 10 2010

In This Issue:
FEATURE ARTICLE: Villain to Victor - Victorious Presentation Techniques - Insights on Hon. John Wilkinson's HST Presentation
DEAR SUZANNE: Questions During Presentations - Is It Good or Bad?
IGNITE INSIGHT: tay Top of Mind - Sales Techniques to Avoid Losing Business to Competitors

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